Help Center
Find answers to your questions about downloading TrustPilot reviews
How to Use Our Service
Step 1: Enter URL
Paste your TrustPilot page URL or simply enter your business name
Step 2: Choose Format
Select JSON for technical analysis or CSV for Excel
Step 3: Configure Filters
Optionally filter by rating or date range
Frequently Asked Questions
Is the service really free?
Yes, our service is completely free. No subscription, no hidden costs.
What data formats are available?
You can export in JSON format for developers or CSV format for Excel analysis.
Is my data secure?
Yes, we don't store any of your data. The export is processed securely.
How long does the export take?
The export is instant, even for thousands of reviews.
Troubleshooting
Export not working?
Make sure you've entered a valid TrustPilot URL or business name. Check that the business exists on TrustPilot.
Empty export?
The business might not have reviews yet, or the filters might be too restrictive.
Need More Help?
If you can't find the answer to your question, don't hesitate to contact us.
Contact Support